Specialist Services

eCourier Specialist Services offers exceptional logistics solutions, e-store fulfilment, storage facilities, specialist vehicles, and stock location courier services.

With more than twenty years of experience, we have earned a reputation as one of the top providers in this industry for providing high-quality services.

We have always placed our clients needs first and built lasting relationships based on open communication and trust as we’ve grown.

eCourier special logistics teams, there to help you with those deliveries that require something different

A fulfilment service: pick, pack & dispatch combinations of your products to suit individual or multisite orders

We can hold stock in 850 sites across the UK and can dispatch the parts to any nominated address immediately


eCourier is a leading provider of courier services and operates a specialist courier network with trained and trusted drivers to accommodate a broad range of customer requirements.

A very experienced team of specialists who will take care of everything, from monitoring your bookings to providing notifications, anything that you need, we will take care of to the very last detail.

pink tick  Experienced agents providing direct and open communication.

pink tick  A quick response time on emails and phone calls.

pink tick  All bookings are monitored from the time they are booked until they are delivered.

pink tick  Be notified directly.

pink tick  If you have any unusual needs, we can assist you.

All our deliveries are supported by real-time vehicle tracking, ETAs and delivery time prediction. You can also request “geo – fencing”. This is automatic notification of when a consignment is about to be delivered. Your engineers or customers will know exactly when the delivery is just about to take place, so no time is lost in internal mail or security systems.

pink tick  Real Time Tracking

pink tick  Delivery Time Prediction.

pink tick  Automatic Text Notifications

eCourier is a leading provider of medical courier services and operates specialist vehicles to accommodate a broad range of medical transport requirements.

pink tick  Motorcycles

pink tick  Medical Vans

pink tick  Luton Vans

pink tick  Two-Person Deliveries

pink tick  White Glove Service

pink tick  Fully insured, High valued items

pink tick  Direct drivers into Europe

pink tick  Larger vehicles – Anything from a luton tail lift to an artic lorry

pink tick  Warehouse & Storage Solutions

pink tick  Two-Person Deliveries

pink tick  White Glove Service

pink tick  Fully insured, High valued items

pink tick  Direct drivers into Europe

pink tick  Larger vehicles – Anything from a luton tail lift to an artic lorry

pink tick  Warehouse & Storage Solutions

pink tick  Two-Person Deliveries

pink tick  White Glove Service

pink tick  Fully insured, High valued items

pink tick  Direct drivers into Europe

pink tick  Larger vehicles – Anything from a luton tail lift to an artic lorry

pink tick  Warehouse & Storage Solutions

eStore

Parts storage and instant distribution

Our new Parts Warehouse and Logistics centre in Whitechapel is in the heart of London. This new site, positioned perfectly between the City and the Docklands, offers short and long-term storage, inventory management and distribution capability covering the whole of London.

Is your stock held too far from your London clients? Or are your premises at full capacity?

Our new warehouse and logistics centre is just five minutes from the City of London. We offer short and long-term storage and inventory management with urgent, same day courier delivery to the whole of London and beyond.

pink tick  Our 20,000 sq Ft warehouse in Whitechapel scan store products including:
pink tick  Archived documents
pink tick  Industrial components
pink tick  Service parts
pink tick  Retail samples, stock & Point of Sale
pink tick  Exhibition stands and equipment

We can use your Warehouse Management System to maintain your inventory or provide a management solution for you. The eCourier fleet of 350 vehicles provides delivery anywhere in central London within the hour.

pink tick  Book couriers online in seconds
pink tick  Or use our API to integrate the ordering and booking process with your system
pink tick  Real time tracking & text updates
pink tick  White Label service available
pink tick  Nationwide stock holding facilities

We offer a comprehensive fulfilment service to pick, pack an dispatch any combination of your products to suit individual orders or multi-site requirements including:

pink tick  Storage of incoming stock

pink tick  Full remote visibility of available stock

pink tick  Fully barcoded secure storage and picking systems

pink tick  Accurate picking and packing, same daypink tick 

Our technically trained couriers can free up your engineers by attending a site audit with a view to taking care of routine tasks at the delivery point:

pink tick  Point of Sale installation

pink tick  IT swaps, Plug & Play

pink tick  Replacement of consumables

We have equipped the site with the best and most adaptable racking systems for the optimum storage of both small and large parcels, along with the capability to manage larger, heavier bulk requirements. We have a secure caged area to accommodate higher value parts and palletised storage.

As you would expect from a Royal Mail Group company, health and safety and item security are always prioritised in the operation.

Our security systems are perfectly placed to protect your stock and include:

pink tick  Local and remote monitored CCTV

pink tick  A monitored alarm system

pink tick  Zonal door & area access controls

pink tick  Thorough staff & vetting security clearance


We can hold stock in 850 sites across the UK and can dispatch the parts to any nominated address immediately

A variety of delivery options are available to make a field engineers day as productive as possible. We can deliver the parts they need to nominated lock boxes, straight to the back of their van or to over one thousand PUDO’s and Royal Mail offices nationwide. What’s more , all parts are tracked and your engineers can see when they’re in stock, ready for pick-up or on site for installation. They can manage their schedule, with the confidence of timely delivery of all the parts they need. Nationwide coverage means that your engineers never have to travel far to collect the right parts!

Our overnight “Relay” network can guarantee fast replenishment of stock anywhere in the country, ensuring that the parts you need are on our shelves and ready for couriers or engineers to pick up at 8am the next day.

1,200

Nightly delivery locations

850

PUDO’s

1,400

Royal Mail delivery offices

We can also provide a secure reverse logistics solution for your engineers. This can be utilised where, for example, an engineer has attended a site, but cannot take away the packaging for environmental disposal, or collect parts that can be put back into stock, or repatriated to your client.

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